Big Pivots, Bright Futures

This afternoon I had the absolute joy and honor of presiding over the graduation of our first Step it Up America class at Fiserv. For those not in the know, Step it Up America is a program that reaches out to Veterans and offers them a chance at pivoting from their current jobs and circumstances into Information Systems and Computer Science careers. It is an absolutely amazing program centered around some amazing people. Our program centered around Mainframe Operations and Mainframe Systems Programming. For the young men and women who were in the class, it was a rigorous 20+ week hands-on course. This program is not for the faint of heart. It requires a real dedication and commitment. The class …

Michael Manos Leading the Panel Discussion

Merchants Advisory Group Annual Meeting Redux

Earlier this morning I had the pleasure of hosting a panel on the technology architecture, software development, and infrastructure stacks required across the payment landscape of today’s regulatory and business demand. Fintech (in all of its flavors and varieties) of course is a hot topic and the attendance in the room was a good indicator on the importance and focus on these issues. My panel consisted of some of the biggest brands in the merchant space with a wide diversity of go-to-market, technology, and business approaches. My panelists represented BestBuy, Etsy, McDonalds and Walmart and more than that, those panelists are the ones who are front and center for the technology revolution happening in those firms for the payments space. …

Spooky Action Issues Ahead for the Just-out-of-Reachables

I had an interesting conversation this week with a good friend of mine who works at one of the big Internet companies. We hadn’t talked in a good while so it turned out to be a wide ranging conversation that meandered back and forth from our mutual experiences building globally scaled technology platforms, past companies, current companies, to the possibility of getting together soon for beers when we happened to be in the same part of the world at the same time.  It ultimately landed on the topic of EMV and some of the unique challenges in the Payments space.  While the questions were initially focused on consumer experiences, it quickly devolved (as they always do with my friends) into …